Refund policy

Due to the nature of our herbal products, we do not accept exchanges once an item has been opened. An item can only be returned unopened & must be exchanged within 14 days of delivery. Customers are responsible for return shipping costs unless the exchange is due to an error on our part. If the product comes to you broken or defective in some way, we will need proof via email & we will send you a replacement.

Order Changes & Cancellations: As long as an order has not been fulfilled, you can cancel or modify it. If payment was already captured or the order is being processed by a third-party fulfillment service, OR it has already been sent out for delivery, canceling or editing may not be possible. A full refund will be issued to your previous payment type if everything is in order. 

Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us within 7 days of delivery.